• Revenue Optimisation

    professional making a revenue selection

    Good revenue management is dependent on the technology that surrounds your staff. Implementing correctly the right tools for your business is both complex and critical. We can help you choose the most suitable partners and maximise your RevPAR.

    Upscale Hotel Bedroom

    Our experts have been helping hotels identify the most productive online agencies, contracting at the right commission levels, and then implementing the best technology to stay on top of pricing and volume of new reservations.

    Group image of the CookieBite.NET team

    We work closely and support the world's most advanced CRS systems. With hands-on experience in all of the industry's major CRS and internet booking engines, Cookibite can support your hotels' CRS, booking engine and GDS needs.


    The Globe With e-Connections

    >   WEBSITE USABILITY

    That is to say, we truly understand how to measure customer behaviour and allow for efficient improvement and design of websites. We don't base our suggestions on what we think is good; we base them on what your customers say is best.

    >   Revenue Management

    With access to a small army of proven, established, and results-driven revenue management experts around the world, we offer a wide range of revenue management related advice, training, staffing and software solutions.

    >   The world's most robust, efficient and profitalbe CRS.

    Windsurfer CRS is an extremely powerful central reservation management tool that allows for large-scale reservation and customer data management.

  • Analytics-based Website Design

    Retro newspaper showing graphs of success
    Woman's hands typing on a keyboard

    Let your customers improve your website

    The world's most successful marketeers have one thing in common. They accept that what they think is important; instead they recognise that what their existing and potential customers want should help them drive their decisions. Applying this simple principle on website design through advanced analytics, we can ensure that your customers see what works for them. Giving you, your business and your customers the best possible results every time.

    Let your customers tell you what they want to see...


    • Eye Tracking Studies

      Read Your Customer's Eyes

      Using visitor data with advanced behavioural software, we can analyse how customers see your pages (literally). The eyes of thousands of visitors are tracked to bring a conclusive answer on the location, qualities and effectiveness of all elements on your website. Trending your website is the most efficient way to reach design decisions that are appreciated by them who matter most: your customers!

    • Analytics data. . . analysis!

      Helping you understand data

      Most hoteliers today have accumulated large amounts of data on their customers. Whether from Google Analitycs, or from other sofware that tracks the behaviour of your visitors, the chances are that the "new oil" is already in your possession. Cookiebite.NET will help you mine that data, and come up with extremely useful information about yoru revenue, your online presence and your sales potential.

    • Multivariate Testing

      Evaluating multiple versions of your site

      Decisions as to which is the best decision for your website can now be left to your customers. By automatically changing various elements on your website, we find out how it produces the best possible results for you and your customers. Multivariate testing is a truly efficient and affordable way for you to significantly improve yielding from your online presence.

  • The Windsurfer CRS

    Multiple Windsurfer Booking Engine Screens
    Winsurfer CRS App on iPad and iPhone
    Windsurfer CRS Booking Engine on an iPhone

    Integrating the world's best booking engine

    The Windsurfer CRS is certainly not the new kid on the block. The team that developed this outstanding booking engine, CRS and Call Centre sofrware, were the original team that gave TravelCLICK™ its first - legendary - OneScreen© solution. Having worked with dozens of CRS solutions, we recommend to all our hotels to see Windsurfer. Cookibite.NET - in conjunction with eHotelworks™ - support Windsufer clients throughout Europe.

    So Why Have We Chosen WindSurfer?

    Proven Reliability

    The team at Windsurfer don't sell directly to hotels. Instead they focus singularly on delivering great software - and nothing more. As a result, Windsurfer today powers (through one company or another) over 7500 hotels around the world. That makes them an incredibly reliable and experienced partner no matter where you are in the world.

    Unparalleled Versatility

    Both on the front and the back end of this excuisite CRS, you will find many, many ways of doing things. The booking engine comes with different layouts and functionality, not only per platform (mobile, tablet, web), but also to suit your taste. Windsurfer comes with three different web layouts, a packages module, a facebook, a mobile version and a tablet version of the booking tool. On the back end rates and inventory can be managed with completely different engines (to suit your preference and/or hotel style). All in all, there is nobody else that comes close.

  • Package with the words 'Delivering Results' on it

    The Right Revenue Decisions

    Extremely few areas in hotel management affect profitability as much as Revenue Management. Cookiebite.NET is using both in-house expertese, as well as external partnerships, to offer training, hands-on and directional revenue management to hotels in Western Europe.


    With a range of services covering all areas of revenue management technology, including relationship building with the OTAs, seeting up revenue strategies per segment, and profit optimisation, Cookiebite.NET can be your very strong partner in decision-driven yield maximisation.

    Available Services:

    New Revenue Manager Training

    Helping new revenue managers - and you - to great revenue management and exceptional RevPAR quickly.

    Building OTA presence and Negotiations

    Contracting with the very large OTAs can cause negotiations and contractual complications - especially if not done by professionals. Cookiebite.NET specialises in getting the most out of OTAs for you.

    Revenue Strategy

    Each hotel has a different set of needs and wants. Our extremel experienced managers can help you target the rigth business, at the right place and time.

    Revenue System Integration

    Choosing, installing and utilising revenue management systems can be a very complex task. We can help you achieve the most ouf of your new software, quickly and easily.

  • Where to find us

    The Street Barn
    the Street, BN26 5SL
    Wilmington, E. Sussex
    England, UK

    Tel.:+44 1273 906 002
    Twitter Bird@CookiebiteNET

    Contact Us

    Contact form submitted!  We will be in touch soon.
  • Terms and Conditions


    This website (www.cookiebite.net and all its pages - henceforth referred to as “Website”) is offered to the user by Cookiebite Ltd. UK Company Number: 7965490 with the understanding that You accept without any changes or modifications the terms and conditions contained herein. By using this site, You agree to these terms and conditions. If You don’t agree to these terms and conditions, then You should not use or visit this site as You are not authorised to do so


    A few simple rules:


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    Disclaimer The Website, and any of the information and content found within the domain of cookiebite.net, as well as any of the sites that are linked to from this domain, may contain - without limitation - errors, inaccuracies, typographical errors, omissions and other flaws. You understand that We do not guarantee, suggest or imply in any way that the information on the Website is in any way correct or accurate.


    We periodically change and update the information found on the Website without prior warning. We may also run multiple versions of the Website either concurrently or at different times.


    We, as well as our affiliates, partners, associates, directors, members of staff and members of the management of Cookiebite Ltd. make no representations of fitness for any purpose of anything found on this website. You understand and agree that We may not be held responsible for any loss that may be the direct or indirect result of use of our site, and you agree to fully indemnify us from any such loss. If you have any complaints or comments relating to anything found on the Website please contact us at info (at) cookiebite (dot) net. We may not respond to Your communication; We may ask for verifiable identification before proceeding with handling of any of your communications.


    Authority


    This agreement is governed by the laws of England and Wales, and is subject to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this Website or the terms and conditions on this page. Use of this Website is not permitted in any area or jurisdiction that does not give effect to all provisions of these terms and conditions, including - without limitation - this paragraph.

    Our Cookie Policy

    By using this page, you agree that you like cookies. Not the kind you find in your kitchen - the other kind. The kind that leaves a small text file in a safe area on your browser, and make your browsing experience easier and more efficient. The cookies on this website will do stuff like help your browser remember you have been here before... so I can get a bonus for designing a website that is attractive and generally awesome. These cookies will not collect any personally identifiable information, and they will not do any damage whatsoever. We don't sell or share even the anonymous customer information - just a tool that allows companies to collect their own anonymous and harmless information about their own visitors. We believe and support responsible use of cookies in as many places as possible. (Note that we only sell our services to companies we like and know to be trustworthy). So all in all, if you want to have a better experience on this website, well, all you have to do is move on from this rather boring page, to the good stuff we sell. However, if you don't like the idea of a few completely harmless pieces of text files that will allow you to have a better user experience, then we would like to ask you to kindly leave this site. For information on how to remove cookies from your computer, well, you know how to use Google, right?

    And yes, clearly, we have funny people in our team. The funny "ha ha" type. Not the other.. :)

  • Find out more about CookieBite.NET

    UPgrde2 is a simple idea.

    Hotels normally take a reservation online and then just let their customer "drop". This can represent a massive opportunity if you are a hotel that can offer additional services to your customers.

    Now, you have the opportunity to both allow your bookers to customise their stay, but also to buy more, directly from your website

    After a customers finishes with a reservation, you now can:

    1. Let bookers customise their stay, choosing which facilities they want. These can be free services (e.g. what type of pillows they would like to have) or paid-for goods (airport limos, restaurant bookings and other types of add-ons).

    2. Allow bookers to buy and OPTION for a better room. In other words, customers that have already booked your hotel can now buy an option to stay in a better room. If you have that room available on the day of their arrival, you charge them and upgrade them. If you don't then they don't get the room, and you don't charge them.

    3. Lets you entice your bookers to talk about your hotel online as soon as they have made a reservation. With positive "social noise" being one of the most efficient ways to get Search Engine attention, this is a fantastic way for your to push your hotel to better online presence!

    Get in touch for an obligation free discussion on how we can help more
  • Find out more about CookieBite.NET TWO

    UPgrde2 is a simple idea.

    Hotels normally take a reservation online and then just let their customer "drop". This can represent a massive opportunity if you are a hotel that can offer additional services to your customers.

    Now, you have the opportunity to both allow your bookers to customise their stay, but also to buy more, directly from your website

    After a customers finishes with a reservation, you now can:

    1. Let bookers customise their stay, choosing which facilities they want. These can be free services (e.g. what type of pillows they would like to have) or paid-for goods (airport limos, restaurant bookings and other types of add-ons).

    2. Allow bookers to buy and OPTION for a better room. In other words, customers that have already booked your hotel can now buy an option to stay in a better room. If you have that room available on the day of their arrival, you charge them and upgrade them. If you don't then they don't get the room, and you don't charge them.

    3. Lets you entice your bookers to talk about your hotel online as soon as they have made a reservation. With positive "social noise" being one of the most efficient ways to get Search Engine attention, this is a fantastic way for your to push your hotel to better online presence!

    Get in touch for an obligation free discussion on how we can help more